Mission Statement

Together with people who have experienced mental health problems we provide quality services and support that reduce stigma and promote positive mental health and wellbeing. 

Job Details

Job Title

IAPT Client Referral Advisor




£16,968 per annum


Full time - 37.5 hours

Job Type:


Purpose of the job:

We are seeking applicants who are keen to join our Improving Access to Psychological Therapies Service (IAPT). The service is delivered collaboratively by Coventry and Warwickshire NHS Partnership Trust (CWPT) and Coventry & Warwickshire Mind, and we have a significant number of High Intensity Therapists and Psychological Well-being Practitioners in the service. CWIAPT has already received local and regional recognition, has dedicated service and clinical leadership, with close and ongoing relationships with partner providers and local commissioners.

Since October 2011 the Telephone and Referral Centre (TaRC) has been managed by a team of advisors and volunteers. In order to cover a period of maternity leave, we are looking to appoint a Client Referral Advisor on a fixed term contract for a period of 12 months.  There is the potential for this to become a permanent position as the service expands.

Applicants are required to have:

  • Evidence of working in an administrative environment.
  • Experience of supporting people who have suffered with mild to moderate depression and anxiety (this experience does not need to be in a paid capacity).
  • Excellent communication skills both verbal and written.
  • A commitment to equal opportunities.

For further information about the Coventry and Warwickshire IAPT service and in particular this role, please contact Tracey Goddard, Coventry & Warwickshire Mind’s IAPT Operational Manager on 07768 190140.

For a full job description and an application form please use the links below.

Closing date: 12 noon on Friday 26th January 2018

Interview date: Thursday 8th February 2018

Please see the Job Description for this role. If you are interested in this post, please read the Guidance Notes before completing the Application form  and Equal Opportunities Form